Joyce has been creating websites and digital content for more than 20 years. She currently works at McGill University as Manager, Digital Communications and has also held positions on development and communications teams at the University of Victoria, Western University and King's University College.
An award-winning international speaker, Joyce has presented at CMS Connect, Confoo, ContentEd, Digital Collegium, DrupalCon, and EvolveDigital about web standards, governance and user experience.
English session - Intermediate
McGill University is leading a multi-year migration to a new major version of our content management system, Drupal, impacting several hundred of websites and more stakeholders. We'll explore the change management strategy behind the project, including stakeholder engagement, communication planning, and user outreach. We'll also share how metrics, reporting, and data-driven decisions are guiding task prioritization and resource optimization.