Marcel Gervais, MBA, is Founder and Principal Consultant of MGI Consultant and a Prosci® Certified Change Management Practitioner. He works with leaders and organizations on leadership, organizational change, strategy, and team performance. During eight years with a national public-sector organization, he worked closely with IT and PMO teams and contributed to major ERP, CRM, and talent management system implementations.
Session en Anglais - Avancé
Technical expertise matters, but being right does not guarantee understanding, alignment or action. This session explores how technical professionals can communicate complex ideas more effectively, adapt their message to different audiences and move conversations from explanation to shared understanding. Attendees will leave with practical behaviours they can use immediately.
Session en Anglais - Avancé
Technical experts often need to influence without formal authority. This session explores how developers, project leads, and specialists can build trust, create clarity and strengthen shared ownership without relying on hierarchy. Attendees will leave with practical leadership behaviours they can use immediately to increase influence and improve team performance.