March 8-10, 2017
Montreal, Canada

The Seven Righteous Fights

There are seven fights that I have over and over again, whenever I start at a company. I'm here to convince you that it's valuable for everyone to have these things in mind from the inception of a project.

Having these fights early prevents you from doing the software equivalent of poking chocolate chips into an already-baked cookie. They are: localization, security, extensibility, documentation, affordance, acceptance, accessibility.

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Heidi Waterhouse

Heidi is a mercenary technical writer and travelling salesperson of better process and product thinking. She loves writing herself out of a job and teaching people to save themselves from future pain.

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