22 au 24 février, 2023
Montréal, Canada

Managing expectations for open source

Open source is an amazing phenomenon, but it's hard on maintainers who have to deal with perpetual demands from a sometimes hostile and even abusive user base.
What can maintainers do to help manage this? How can users make it easier for maintainers to help them, and how can they contribute to the open source ecosystem?
We'll talk about tools, techniques, and strategies for reducing maintainer stress, and raising incentives to keep delivering.

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Marcus Bointon

Devalps

I'm a pentester and writer for Radically Open Security, work on smartmessages.net, and support 1CRM. I'm the maintainer of PHPMailer (the second-most forked PHP project on GitHub!) and contribute to many other open-source projects. I'm a skier, songwriter, PHP & Laravel developer, privacy advocate, sysadmin, technical writer, and the author of "The HTTP/3 book". I've spoken at many conferences around the world. I live in the French alps with my wife, kids, guitars, skis, and bikes.

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