February 26-28, 2020
Montreal, Canada

The Art of Honest Feedback

A difficult task of management and mentorship is providing honest feedback. Many struggle with separating personal feelings from performance. Since the best managers and mentors must give feedback on performance, how can we do that effectively, so the message is heard? Learn techniques for delivering effective feedback while caring deeply for those receiving it.

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Jen Kramer

Harvard University Extension School

Jen Kramer has been teaching & practicing web design for over 20 years. Most recently, she is a Lecturer at Harvard University Extension School in the Master's of Liberal Arts in Digital Media Design program, where she teaches five courses per year on front-end web development. She's also a prolific video author, creating over 40 training courses for LinkedIn Learning/Lynda.com, Frontend Masters, O'Reilly Media, and others. She earned her MS in Internet Strategy Management from Marlboro College.

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